))
EP755: Omnichannel banking – bridging the gap between digital and branch in the US
Manage episode 439060919 series 3354889
Konten disediakan oleh IBS Intelligence Podcasts | A Cedar Consulting Unit. Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh IBS Intelligence Podcasts | A Cedar Consulting Unit atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang diuraikan di sini https://id.player.fm/legal.
Emily Steele, President & COO, Savana
Omnichannel banking has yet to achieve its full potential due to financial institutions’ inability to effectively integrate disparate systems of record. This issue prevents customers from experiencing a seamless digital journey both online and in the bank branch. Robin Amlôt of IBS Intelligence speaks to Emily Steele, President and Chief Operating Officer of Savana, which aims to unlock next-generation, customer-centric banking operations through its digital delivery platform.
789 episode
Bagikan
