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Konten disediakan oleh Chloe Thomas. Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh Chloe Thomas atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang diuraikan di sini https://id.player.fm/legal.
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Q4 Updates: Optimising Opportunities in the Post-Purchase Stage with Hamish McKay, Order Editing

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Manage episode 438002747 series 3270990
Konten disediakan oleh Chloe Thomas. Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh Chloe Thomas atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang diuraikan di sini https://id.player.fm/legal.

Hamish McKay is the founder of surprisingly ground breaking new eCommerce tool Order Editing.

Now helping over 600 Shopify merchants to improve post-purchase customer experience.

In this episode, we discuss:

  • Why you need to focus on the post-purchase customer experience
  • Empowering the customer
  • Upselling opportunities and increasing your brand’s revenue

Dive in:

[03:36] Managed customer experience for popular YouTuber brands.

[08:07] Mistakes after hitting buy button explained succinctly.

[12:56] Optimised journey for order confirmation and edits.

[14:15] Enhancing customer experience is a no-brainer.

[18:22] Bad news for everyone, missed order potential.

[22:22] Insider Tips from Hamish!

Find the notes here: https://keepopt.com/220

Save 10% on Yoast for Shopify in September 2024 >>> https://keepopt.com/yoast

  • MAX SAVING > Save 10% on your first YEAR of The Yoast SEO Plugin for Shopify – select the yearly plan and use code KEEP10ANN
  • Save 10% on your first MONTH of The Yoast SEO Plugin for Shopify – select the monthly plan and use code KEEP10MON

---

****

Get all the links and resources we mention & join our email list at https://keepopt.com

Love the show? Chloe would love your feedback - leave a review here: https://keepopt.com/review or reply to the episode Q&A on Spotify.

Interested in being a Sponsor? go here: https://keepopt.com/sponsor

  continue reading

224 episode

Artwork
iconBagikan
 
Manage episode 438002747 series 3270990
Konten disediakan oleh Chloe Thomas. Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh Chloe Thomas atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang diuraikan di sini https://id.player.fm/legal.

Hamish McKay is the founder of surprisingly ground breaking new eCommerce tool Order Editing.

Now helping over 600 Shopify merchants to improve post-purchase customer experience.

In this episode, we discuss:

  • Why you need to focus on the post-purchase customer experience
  • Empowering the customer
  • Upselling opportunities and increasing your brand’s revenue

Dive in:

[03:36] Managed customer experience for popular YouTuber brands.

[08:07] Mistakes after hitting buy button explained succinctly.

[12:56] Optimised journey for order confirmation and edits.

[14:15] Enhancing customer experience is a no-brainer.

[18:22] Bad news for everyone, missed order potential.

[22:22] Insider Tips from Hamish!

Find the notes here: https://keepopt.com/220

Save 10% on Yoast for Shopify in September 2024 >>> https://keepopt.com/yoast

  • MAX SAVING > Save 10% on your first YEAR of The Yoast SEO Plugin for Shopify – select the yearly plan and use code KEEP10ANN
  • Save 10% on your first MONTH of The Yoast SEO Plugin for Shopify – select the monthly plan and use code KEEP10MON

---

****

Get all the links and resources we mention & join our email list at https://keepopt.com

Love the show? Chloe would love your feedback - leave a review here: https://keepopt.com/review or reply to the episode Q&A on Spotify.

Interested in being a Sponsor? go here: https://keepopt.com/sponsor

  continue reading

224 episode

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