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059 Utilizing Systems To Deliver An Amazing Client Experience with Diana Wei Fang
Manage episode 435381249 series 3407684
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Systems aren’t just about making things easier for you behind the scenes. When you utilize them to their fullest, they’ll help you deliver an amazing client experience in your photography business, too!
Diana Wei Fang from The Finer Points joins me for an interview today and shares some real life examples of businesses that are doing just that, and how you can implement the same strategies, too.
Full Show Notes - https://simplysandrayvonne.ca/client-experience-the-finer-points/
Diana Wei Fang - The Finer Points: https://thefinerpoints.co/
Free Systems Assessment Resource: https://thefinerpoints.hbportal.co/public/65284177ee5344002416eb2f/1-Welcome
Template Shop: https://simplysandrayvonne.ca/shop
Save 50% on Pic-Time: https://lifeisbeautifullondon.pic-time.com/referral
Takeaways
- Systems are essential for scaling and moving a business forward.
- Choose a platform that aligns with your business needs and prioritize the client experience.
- Don't let the search for the perfect platform paralyze you—pick one and get started.
- Center your systems around the client's needs and create a seamless experience.
- Embrace change and expect to evolve and grow your systems over time.
Chapters
00:00 Introduction and Personal Reflections
02:34 Overview of the Podcast and Guest Introduction
04:00 The Importance of Systems in Business
09:30 Choosing the Right Platform for Streamlining Workflows
19:19 Centering Systems Around the Client Experience
26:55 Don't Let Perfection Paralyze You: Just Get Started
29:14 Embracing Change and Evolving Your Systems
30:55 Closing Remarks and Call for Listener Input
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Chapter
1. Introduction and Personal Reflections (00:00:00)
2. Overview of the Podcast and Guest Introduction (00:03:08)
3. The Importance of Systems in Business (00:04:00)
4. Choosing the Right Platform for Streamlining Workflows (00:09:30)
5. Centering Systems Around the Client Experience (00:19:19)
6. Don't Let Perfection Paralyze You: Just Get Started (00:26:55)
7. Embracing Change and Evolving Your Systems (00:29:14)
8. Closing Remarks and Call for Listener Input (00:32:30)
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