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126: Rethinking Regulatory Learning – Deb Van Rensburg
Manage episode 370953543 series 2336625
Deb Van Rensburg, who leads Enterprise Regulatory Learning at National Australia Bank (NAB) discusses how they have evolved their approach to regulatory learning. We cover the 3-stage approach they used to streamline content and improve the learner experience. This includes the use of real-world scenarios and inclusive design practices to ensure that every participant feels seen and finds relevance beyond their specific roles. We also discuss how Deb got critical stakeholders on board with changes and has established an ongoing governance process.
Host: Michelle Ockers
Transcript and related resources: https://learninguncut.global/podcast/126/
Podcast information and more episodes: https://learninguncut.global/podcast/
236 episode
Manage episode 370953543 series 2336625
Deb Van Rensburg, who leads Enterprise Regulatory Learning at National Australia Bank (NAB) discusses how they have evolved their approach to regulatory learning. We cover the 3-stage approach they used to streamline content and improve the learner experience. This includes the use of real-world scenarios and inclusive design practices to ensure that every participant feels seen and finds relevance beyond their specific roles. We also discuss how Deb got critical stakeholders on board with changes and has established an ongoing governance process.
Host: Michelle Ockers
Transcript and related resources: https://learninguncut.global/podcast/126/
Podcast information and more episodes: https://learninguncut.global/podcast/
236 episode
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