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LifeLine Ep 25 - Consistency Across Shifts
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One of the most difficult things to control in a workplace that spans 24 hours a day, 365 days a year operations is consistency. How can you keep the same standards across shifts of employees who never meet each other and sometimes rarely interact? It is an ever present challenge in emergency communications work, especially in today's world where so many 911 centers are working to rebuild their staffing after the challenges of the 2020s. Join your host Erica as she discusses the challenges and possible solutions to this ever-present issue.
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