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The health score trap | TDSU Ep. 43
Manage episode 426079136 series 3577614
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What makes for a good health score? How many components, how many layers, how many segments? Rob's got some ideas.
Tell us your thoughts!
Send the show a message via email or voicemail: https://www.lifetimevalue.show/contact/
⏱️ Timestamps:
00:00:07 - The health score trap
00:00:27 - Rob’s hot take on health scores
00:01:51 - Scrapping conglomerate health scores
00:02:27 - Analyzing account health markers
00:03:10 - The value of simple health scores
00:04:30 - Misleading activity metrics
00:06:45 - Sentiment analysis in health scores
00:07:37 - The problem with time-in-app metrics
00:09:49 - The ideal health score setup
00:11:00 - Benchmarking and early warnings
00:13:23 - Like, comment, and subscribe!
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Dillon's LinkedIn: https://www.linkedin.com/in/dillonryoung
JP's LinkedIn: https://www.linkedin.com/in/jeanpierrefrost/
Rob's LinkedIn: https://www.linkedin.com/in/rob-zambito/
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