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S6EP16, Cobb 911 serving people on their toughest day
Manage episode 310485515 series 1163590
Samatha Hawkins of Cobb 911 contacted Bill because they need more people to answer calls. Working for 911 requires a unique set of skills and takes a while and help to learn them: whom to route the call to, how to help people and how to listen. Multitasking is required. Also, supporting the people that answer the tough calls through a peer network, all make one of the toughest jobs doable.
100 episode
S6EP16, Cobb 911 serving people on their toughest day
Marietta Stories l Inspiring and historical stories from the community of Marietta, Georgia
Manage episode 310485515 series 1163590
Samatha Hawkins of Cobb 911 contacted Bill because they need more people to answer calls. Working for 911 requires a unique set of skills and takes a while and help to learn them: whom to route the call to, how to help people and how to listen. Multitasking is required. Also, supporting the people that answer the tough calls through a peer network, all make one of the toughest jobs doable.
100 episode
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