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5: Why asking for favors is a trap
Manage episode 160676842 series 1261350
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I explain why it is essential to be clear about what we expect or need from our employees rather than asking them to do us favors and describe how to communicate more directly to avoid the favor trap. This is the first episode of four on the theme of retail management communication, and will be followed by episodes on differences of opinion, the dangers of thinking out loud, and minimizing feelings of overwhelm.
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