79. Agent Training & Coaching Tips across a 30 year Career w/Ronna Caras, Training Manager - The Center for Guaradianship Excellence

My Curious Colleague ~ CPG CX

Welcome my colleague @Ronna Caras to the My Curious Colleague 🔍 #CPGCX Podcast…! In S4 E79, I talk with Ronna, former owner of Caras Training for over 30 years...! She’s got a new gig in the non-profit space and currently is Training Manager at @The Center for Guardianship Excellence. Links here:

Apple Podcast: https://podcasts.apple.com/us/podcast/my-curious-colleague/id1565590157

Spotify: https://open.spotify.com/show/2NmNkE7c2qqPpnHI7mTais

Ronna reflects on her long tenured career as a Professional Trainer and we all benefit from her POV’s and practical advice.

Ronna shares her thoughts on --- to name a few:

What she’s been surprised about recently in the field of training. HINT: She compares Big Co training expectations vs little co.

Tips to ensure successful training as a Client even if you’re new to the Agency/Trainer & a bit unsure about the outcome.

The question on everybody’s mind – Virtual, Hybrid or Combo training…?

Various Learning Styles. HINT: I share mine and realize I may have more than one!

Ronna’s non-profit organization shout-out goes to Firehouse Center for the Arts in Newburyport, MA. www.firehouse.org Their mission is to enrich and entertain all segments of the Greater Newburyport region by providing high quality visual and performing arts experiences.

Do take a listen to Ronna’s episode now...! Links above.

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