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The Programmer’s Lab Podcast EP1–Achieving Customer Satisfaction with a Product Engineering Mindset - A Fireside Chat
Manage episode 347482797 series 2924998
Konten disediakan oleh Nitor Infotech. Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh Nitor Infotech atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang diuraikan di sini https://id.player.fm/legal.
The first podcast features Nitor Infotech’s AVP ( Project and Delivery Unit), Abhijeet Shah. A thought leader with over two decades of experience in the #software product development industry, Abhijeet, has led #technical teams for value-driven deliverables to several customers around the globe.
In this podcast, Abhijeet discusses the need for the use of a product engineering mindset to achieve continued #customer satisfaction. He believes that through constant and incremental #tracking of progress and thinking about a customer’s customer, continued customer satisfaction no longer remains a myth.
He has also penned his thoughts about the same topic in his blog. Read it here: https://blog.nitorinfotech.com/sustained-customer-satisfaction-with-pe-mindset/
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