Nikki Glading: Breaking Barriers

Offloaded - The Travel Industry Podcast

From Contiki tour guide to General Manager of the Luxury Travel Collection Member Portfolio, Nikki Glading has had quite the travel industry career.

In a frank and introspective interview, Nikki talks about her leadership journey that has included healthy doses of vulnerability, honesty and self-awareness along the way. Now in what she calls her “dream job”, Nikki is perhaps uniquely qualified to bring high-performing luxury and boutique travel agencies into an ecosystem that focuses on their business needs.
We also discuss why you shouldn't eat soup dumplings prior to an in-person interview, and how Nikki's devotion to customer service quite literally broke (Westfield Car Park) barriers.
Here’s a link to explain the talk of pineapples, in case that's new for you. https://www.cruisehive.com/upside-down-pineapple-meaning/70087
In our Sales Call segment, Tamara Kobiolke from our series sponsor Numinous Luxury Travel Representation joined us to discuss the growing portfolio of this thriving business that sprinkles fairy dust on the bookings of Australian travel advisors.
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Our series sponsor is Numinous Luxury Travel Representation. More info is available at https://www.numinousltr.com/
And we're proud to partner with Hong Kong Tourism Board to raise awareness of the magic of Hong Kong. Their website is here: https://www.discoverhongkong.com/anz/index.html

And here’s a link to Wong Tai Sin temple, which came up in conversation: https://www.discoverhongkong.com/anz/explore/neighbourhoods/wong-tai-sin.html

NUMINOUS MOMENTS PRIZE DETAILS

We want to know what your NUMINOUS MOMENTS are, and by doing so you’ll go into the draw to win an amazing prize courtesy of Numinous Luxury Travel Representation. Tune into Series 2 Episode 3 (Nicola Veltman) to find out what a numinous moment is, or hold out for our special short episode coming on the 13th March that contains only that section.

Final entry date is 30th June 2024, and visit https://www.travelcommunityhub.com/latest/numinous/ for terms, conditions and instructions.

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Offloaded is a Travel Community Hub production. More info is available at www.travelcommunityhub.com
Contact us via [e-mail], or via LinkedIn below.
LinkedIn Details:
Richard's LinkedIn - https://www.linkedin.com/in/richard-taylor-tch
AC's LinkedIn - https://www.linkedin.com/in/ann-catherine-jones-158b3260/
This week’s guest Nikki Glading - https://www.linkedin.com/in/nikki-glading/

Tamara Kobioke of Numinous Travel Representation: https://www.linkedin.com/in/tamara-kobiolke-0b21601a/

Chapter

1. Nikki Glading: Breaking Barriers (00:00:00)

2. Feedback (00:03:18)

3. NDC Portals are On Notice (00:05:14)

4. Nikki Glading (00:09:52)

5. Hong Kong's Cultural Gems (00:34:08)

6. Nikki Part 2 (00:35:31)

7. Tamara Kobiolke (00:57:57)

8. End Credits (01:07:44)