))
Speaking Assertively w/ Lisa Kleiman
Manage episode 376720278 series 3004053
Konten disediakan oleh O'Brien McMahon. Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh O'Brien McMahon atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang diuraikan di sini https://id.player.fm/legal.
Lisa Kleiman is the principal and founder of Speaktopia, a public speaking coaching and training organization. She has held management and consulting positions at Fortune 500 companies and has served as a faculty member at Boise State University for over 15 years teaching undergraduate and graduate English and Business & Managerial Communication courses. Lisa is the author of several books, journals, and other publications including You Got This: Everything You Need to Master Authentic Public Speaking (2019) and Public Speaking Journal (2021).
Mentioned in this Episode:
- You Got This: Everything You Need to Master Authentic Public Speaking https://www.amazon.com/You-Got-This-Everything-Authentic/dp/1632992329
- Speaktopia – Connect with Lisa’s coaching and training: https://speaktopia.com/
- Listen to previous episodes of People Business with Derek Gaunt and Gary Noeser to learn what professional negotiators can teach us
Time Codes:
(2:00) - How does one become a communication coach?
(6:35) - What is passive communication? What is aggressive communication? And what is assertive communication?
(10:39) - People don't necessarily communicate one way all the time do they?
(12:18) - Can you talk about direct and indirect speaking?
(14:13) - Where do you begin when someone wants to become a more assertive speaker?
(16:31) - How do we get better self-awareness around how we are perceived by others?
(19:58) - How can you help with the fear of what seems like aggressiveness but is really assertiveness?
(23:11) - How would you suggest I handle a situation where I need to be direct and appropriate?
(26:34) - What happens if the person reacts poorly?
(31:11) - What do we do when an aggressive speaker comes to us?
(33:31) - What are things people can say when somebody is mean to them?
(35:41) - How do you deal with someone who has a passive style?
(40:04) - How do you repair a situation when someone has gone too far?
(42:02) - Do you have any exercises to help people to move into a more assertive direction?
(49:52) - Anything we didn't cover or that you'd like to share?
177 episode
Bagikan
