Episode 20: Build My Pierce™ Program

Pierce™ Dispatch Podcast

In this episode of the Pierce™ Dispatch, we highlight the Build My Pierce™ Program, which allows customers to design custom-built fire apparatus with a streamlined and accelerated process. Sales representative for Pierce dealer, MacQueen, Dave Polkow highlights the program's key benefits, including shorter lead times and efficient communication. Additionally, Assistant Chief Lopez from Tamarac Fire Rescue in South Florida shares his department’s experience with the program, noting the ease and flexibility in meeting his department’s needs. The episode emphasizes how the BMP™ program benefits customers by offering tailored solutions and efficient production timelines.
Date Aired: 11/29/2024
Featuring: Host Alie Reetz & Dave Polkow, Pierce Sales Representative for MacQueen and Assistant Chief Jeffrey Lopez of Tamarac Fire Rescue in South Florida

Guests:

• Dave Polkow a Pierce sales representative for MacQueen, in Northern Indiana.
• Assistant Chief Jeffery Lopez is on Tamarac Fire Rescue in South Florida.
• Alie Reetz is instrumental in connecting customers with the perfect builds for their unique needs. She plays a critical role in supporting social media, web presence, and direct customer interaction at Pierce, ensuring every apparatus meets the precise needs of the firefighters who use them.

Key Takeaways:

• Build My Pierce Program
  • Fire apparatus configurator benefits
• Fire Apparatus Build Process
  • Fire apparatus design ordering process
• BMP delivery: Gary Fire Department, Gary, Indiana
• Heavy-Duty Rescue Pumper
  • Advancements in rescue pumper storage
  • Multipurpose fire trucks
• 75’ Heavy-Duty Aluminum Aerial Ladder
• Pierce dealers

Join us as we continue to bring together customers, industry professionals and Pierce experts in future episodes, providing a platform for insightful discussions on the advancements and challenges within the firefighting community.
Whether you’re in the market for the latest in fire apparatus technology, or just passionate about the firefighting community and its evolution, this episode of Pierce™ Dispatch is for you.

For any feedback, questions or to subscribe, visit the Pierce™ Dispatch page.

Chapter

1. Episode 20: Build My Pierce™ Program (00:00:00)

2. The Build My Pierce Program (00:00:19)

3. Benefits and parameters of BMP (00:00:43)

4. BMP Configurator Tool (00:01:33)

5. BMP customer experience and deliveries (00:03:01)

6. BMP growth and evolution (00:05:53)

7. Assistant Chief Lopez, Tamarac Fire Rescue, South Florida (00:10:13)

8. Tamarac Fire Rescue’s apparatus and experience (00:12:07)

9. Advice for other departments (00:12:56)