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Konten disediakan oleh Bardia Eivazi. Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh Bardia Eivazi atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang diuraikan di sini https://id.player.fm/legal.
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S1E4: Empowering Employees, Delighting Customers with Pat McGowan

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Konten disediakan oleh Bardia Eivazi. Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh Bardia Eivazi atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang diuraikan di sini https://id.player.fm/legal.

Today, I'm thrilled to welcome special guest Pat McGowan, the Store Manager of Nordstrom on the Las Vegas Strip, one of the leading fashion retailers renowned for its exceptional customer service. We explore the strategies, principles, and philosophies that have made Nordstrom a powerhouse in the retail industry. Join us as we dive into an enlightening conversation that unveils the secrets behind building lasting customer relationships and refining the art of personalized service, discussing the importance of understanding individual customer needs, anticipating desires, and going the extra mile to create magical moments.

  continue reading

13 episode

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iconBagikan
 
Manage episode 370754868 series 3491255
Konten disediakan oleh Bardia Eivazi. Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh Bardia Eivazi atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang diuraikan di sini https://id.player.fm/legal.

Today, I'm thrilled to welcome special guest Pat McGowan, the Store Manager of Nordstrom on the Las Vegas Strip, one of the leading fashion retailers renowned for its exceptional customer service. We explore the strategies, principles, and philosophies that have made Nordstrom a powerhouse in the retail industry. Join us as we dive into an enlightening conversation that unveils the secrets behind building lasting customer relationships and refining the art of personalized service, discussing the importance of understanding individual customer needs, anticipating desires, and going the extra mile to create magical moments.

  continue reading

13 episode

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