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324: From Serving Aces to Serving Guests in Puerto Rico w/ Juancarlo Vasquez
Manage episode 399345715 series 1025507
A psychology graduate who volleyed his way into the realm of five-star service, he shares his personal narrative of ascension from a tennis pro in DC Maryland to the prestigious role of Director of Operations at the Vanderbilt, a historic Caribbean gem. His tale brims with anecdotes on managing the delicate dance of guest contentment, the intricacies of overseeing a property with multiple dining options, and the adrenaline rush of opening a hotel.
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Denny Corby Linkedin
Chapter
1. Tennis to Hotel Hospitality Transition (00:00:00)
2. Traffic, Driving, and Jobs in Puerto Rico (00:15:10)
3. Challenges in Staffing and Operations (00:21:00)
4. Club Industry and Puerto Rico (00:26:33)
394 episode
Manage episode 399345715 series 1025507
A psychology graduate who volleyed his way into the realm of five-star service, he shares his personal narrative of ascension from a tennis pro in DC Maryland to the prestigious role of Director of Operations at the Vanderbilt, a historic Caribbean gem. His tale brims with anecdotes on managing the delicate dance of guest contentment, the intricacies of overseeing a property with multiple dining options, and the adrenaline rush of opening a hotel.
Follow us on the socials
Private Club Radio Instagram
Private Club Radio Linkedin
Denny Corby Instagram
Denny Corby Linkedin
Chapter
1. Tennis to Hotel Hospitality Transition (00:00:00)
2. Traffic, Driving, and Jobs in Puerto Rico (00:15:10)
3. Challenges in Staffing and Operations (00:21:00)
4. Club Industry and Puerto Rico (00:26:33)
394 episode
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