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Early on drop offs plagued my practice
Manage episode 311964562 series 3206648
Konten disediakan oleh Ray Berardinelli. Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh Ray Berardinelli atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang diuraikan di sini https://id.player.fm/legal.
One of the things that I really want to talk about is the process for drop offs. I started out not knowing what’s going on at my practice. They were just happening.
I look at the numbers and I thought “What is going on? How are we going to get these people back in?”
Then, I kind of called in one of my mentors. I’d been watching him on his Facebook Lives and he was talking about systems and processes. About the patient’s experiences with everything that they were doing.
One of the things that I’ve learned from him is that I need processes to implement this.
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