It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
…
continue reading
Konten disediakan oleh RETHINK Retail. Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh RETHINK Retail atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang diuraikan di sini https://id.player.fm/legal.
Player FM - Aplikasi Podcast
Offline dengan aplikasi Player FM !
Offline dengan aplikasi Player FM !
Mark Messing,VP of Digital Experience & Loyalty at Domino's Pizza
MP3•Beranda episode
Manage episode 406667600 series 2334745
Konten disediakan oleh RETHINK Retail. Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh RETHINK Retail atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang diuraikan di sini https://id.player.fm/legal.
In this episode of the RETHINK Retail podcast, Top Retail Expert Melissa Minkow sits down with Mark Messing, Vice President of Digital Experience and Loyalty at Domino's Pizza, to dive into the evolving landscape of retail and customer experience. Discover how Domino's Pizza is not just a pizza company anymore, but a tech disruptor in the retail space. Their digital transformation secrets and innovative loyalty rewards programs will leave you rethinking the future of retail. Uncover the unexpected strategies that are revolutionizing the industry and learn how AI is shaping personalized shopping experiences. Melissa highlights the importance of quality, price, and convenience from CINT's report, while Mark shares Domino's innovative strategies like pinpoint delivery and a new rewards program. They explore the role of AI in personalizing experiences, underlining the need to balance technology with customer-centric values. This episode offers essential insights for retail and marketing professionals on adapting to consumer expectations and technological shifts in retail. "I think it's just really important for technology to focus on those things that matter to the customer and figure out how you win in those areas." - Mark Messing Stay tuned to find out how Domino's is making pizza night magic and keeping customers coming back for more. Resources: Nominate the next Global Retail Leader: www.globalretailleaders.com/membership Connect with us on LinkedIn: www.linkedin.com/company/rethink-industries/ If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5-star rating on Spotify, Apple Podcasts, and Goodpods! – – – – – – Hosted by Melissa Minkow Produced by Fritz Finlay
…
continue reading
368 episode
MP3•Beranda episode
Manage episode 406667600 series 2334745
Konten disediakan oleh RETHINK Retail. Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh RETHINK Retail atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang diuraikan di sini https://id.player.fm/legal.
In this episode of the RETHINK Retail podcast, Top Retail Expert Melissa Minkow sits down with Mark Messing, Vice President of Digital Experience and Loyalty at Domino's Pizza, to dive into the evolving landscape of retail and customer experience. Discover how Domino's Pizza is not just a pizza company anymore, but a tech disruptor in the retail space. Their digital transformation secrets and innovative loyalty rewards programs will leave you rethinking the future of retail. Uncover the unexpected strategies that are revolutionizing the industry and learn how AI is shaping personalized shopping experiences. Melissa highlights the importance of quality, price, and convenience from CINT's report, while Mark shares Domino's innovative strategies like pinpoint delivery and a new rewards program. They explore the role of AI in personalizing experiences, underlining the need to balance technology with customer-centric values. This episode offers essential insights for retail and marketing professionals on adapting to consumer expectations and technological shifts in retail. "I think it's just really important for technology to focus on those things that matter to the customer and figure out how you win in those areas." - Mark Messing Stay tuned to find out how Domino's is making pizza night magic and keeping customers coming back for more. Resources: Nominate the next Global Retail Leader: www.globalretailleaders.com/membership Connect with us on LinkedIn: www.linkedin.com/company/rethink-industries/ If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5-star rating on Spotify, Apple Podcasts, and Goodpods! – – – – – – Hosted by Melissa Minkow Produced by Fritz Finlay
…
continue reading
368 episode
Semua episode
×Selamat datang di Player FM!
Player FM memindai web untuk mencari podcast berkualitas tinggi untuk Anda nikmati saat ini. Ini adalah aplikasi podcast terbaik dan bekerja untuk Android, iPhone, dan web. Daftar untuk menyinkronkan langganan di seluruh perangkat.