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Konten disediakan oleh Arjun Sen. Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh Arjun Sen atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang diuraikan di sini https://id.player.fm/legal.
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S06E03: Enjoy Every Guest Interaction with VIP Guest Greg Graber

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Manage episode 318072417 series 2760427
Konten disediakan oleh Arjun Sen. Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh Arjun Sen atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang diuraikan di sini https://id.player.fm/legal.

Greg Graber is the CEO and Founder of Heritage Restaurant Brands, the franchisor of 35 restaurants including Huckleberry's Breakfast and Lunch, Cool Hand Luke's Steakhouse and Perko’s Café Grill.

Greg is a results-driven restaurant executive with extensive senior leadership experience. His diverse management portfolio includes Operations, Marketing, Facilities & Construction, Development, Purchasing, HR and New Product Development. Greg has held executive positions for a variety of segments in the restaurant industry including polished casual, family, buffet and casual dining.

Here are some key insights from this week’s show:

  • What are the pillars of your business?
  • How to be the same brand to both customers and team members.
  • Why you cannot wait for a crisis to happen to start doing the right thing.

Prefer to watch the video? Watch it here: https://youtu.be/XrwOADaXn-s

  continue reading

182 episode

Artwork
iconBagikan
 
Manage episode 318072417 series 2760427
Konten disediakan oleh Arjun Sen. Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh Arjun Sen atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang diuraikan di sini https://id.player.fm/legal.

Greg Graber is the CEO and Founder of Heritage Restaurant Brands, the franchisor of 35 restaurants including Huckleberry's Breakfast and Lunch, Cool Hand Luke's Steakhouse and Perko’s Café Grill.

Greg is a results-driven restaurant executive with extensive senior leadership experience. His diverse management portfolio includes Operations, Marketing, Facilities & Construction, Development, Purchasing, HR and New Product Development. Greg has held executive positions for a variety of segments in the restaurant industry including polished casual, family, buffet and casual dining.

Here are some key insights from this week’s show:

  • What are the pillars of your business?
  • How to be the same brand to both customers and team members.
  • Why you cannot wait for a crisis to happen to start doing the right thing.

Prefer to watch the video? Watch it here: https://youtu.be/XrwOADaXn-s

  continue reading

182 episode

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