Preventing Downtime: The Power of Observability with Shiv Radhakishun

Securely Connected Everything

Ever wondered how observability can transform your digital landscape and safeguard against costly downtime? Join us for an enlightening conversation with Shiv Radhakishun, the Head of Channel, ANZ and Japan at ThousandEyes, as he takes us on a journey from his humble beginnings selling cell phones to leading roles at giants like Cisco and ThousandEyes. Shiv reveals the vital role of visibility and network assurance, likening ThousandEyes to the "Google Maps of the internet," and shares how these tools can revolutionise operational efficiency and minimise disruptions.
Discover the global trend towards adopting observability tools and how they are vital in industries where every minute of downtime translates to substantial financial loss. Drawing parallels to the mission-driven work at Meraki, we discuss how leveraging technology can simplify complex network management, turning what used to be arduous, time-consuming tasks into swift and accurate resolutions. Learn from Shiv’s insights on how ThousandEyes, through its cutting-edge observability tools, offers unparalleled insights into network performance, ensuring seamless business operations.
We also dive into the future of observability, focusing on the transformative potential of AI. Shiv sheds light on the recent Cisco acquisition of Splunk and its implications for expanding digital transformation capabilities. We examine how AI is enhancing ThousandEyes' product offerings with predictive analytics, enabling businesses to foresee and mitigate potential outages. Additionally, we reflect on the significance of human connections and mentorship in the tech industry, celebrating the technological evolution from the Motorola Razr to the iPhone and emphasising the continuous journey of education and innovation in this ever-evolving field. Don't miss out on this insightful episode packed with forward-thinking ideas and practical advice.

Chapter

1. Preventing Downtime: The Power of Observability with Shiv Radhakishun (00:00:00)

2. Predictive Outages and Observability in Tech (00:00:02)

3. Leveraging Observability for Improved Operations (00:06:14)

4. Advancing Observability in Technology (00:16:15)

5. The Future of Observability With AI (00:28:25)

6. Evolution of Tech and Motivation (00:31:25)