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Episode 80: BT Group Shares Tips for Driving Network Transformation and Elevating the Customer Experience

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Konten disediakan oleh Ciena Networks. Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh Ciena Networks atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang diuraikan di sini https://id.player.fm/legal.
On this episode, Campbell McClean, Chief Architect of BT Group joins Kailem Anderson, Blue Planet's Vice President of Global Products & Delivery, to discuss the UK carrier's digital transformation journey and ways BT Group is leveraging Blue Planet software to offer an improved digital experience for its customers. The two discuss the value of Artificial Intelligence (AI) in BT Group's operations and the growing opportunities with AI moving forward. Campbell also shares his experience working in diverse organizations and the importance of fostering a more inclusive work culture.
  continue reading

81 episode

Artwork
iconBagikan
 
Manage episode 443615651 series 2322725
Konten disediakan oleh Ciena Networks. Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh Ciena Networks atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang diuraikan di sini https://id.player.fm/legal.
On this episode, Campbell McClean, Chief Architect of BT Group joins Kailem Anderson, Blue Planet's Vice President of Global Products & Delivery, to discuss the UK carrier's digital transformation journey and ways BT Group is leveraging Blue Planet software to offer an improved digital experience for its customers. The two discuss the value of Artificial Intelligence (AI) in BT Group's operations and the growing opportunities with AI moving forward. Campbell also shares his experience working in diverse organizations and the importance of fostering a more inclusive work culture.
  continue reading

81 episode

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