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Now to Next with Nick Nanton Feat. Chris Voss
Manage episode 279006573 series 2832848
Konten disediakan oleh Nick Nanton. Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh Nick Nanton atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang diuraikan di sini https://id.player.fm/legal.
Chris Voss is the CEO and founder of The Black Swan Group Ltd, a best-selling author, and the FBI’s former lead international kidnapping negotiator. Host Nick Nanton discusses Chris’ national best-selling book, Never Split the Difference, the attributes that make a master negotiator, and empathy’s effect in business negotiations.
Timestamps:
- 2:40: Should you split the difference?
- 3:53: Why compromise often doesn’t work out
- 6:36: Oprah Winfrey — the negotiator
- 9:19: Tactical empathy and strategies used
- 12:02: In a kidnapping, who has the upper hand?
- 1408: Social dynamics that affect decision making
- 18:15: Chris’ work in Haiti
- 20:31: "The favorite or the fool" concept
- 26:42: Labeling — but not in an accusatory way
- 30:33: Taking a job for mercenary reasons
- 33:39: The two magic words of “that’s right” in a negotiation
- 35:54: Perspective will get you to the answer you’re looking for
- 37:49: The benefits of asking “no" oriented questions
- 41:00: When the door opens, the game is on
Resources:
- Negotiate Like a Pro: Masterclass
- Chris on The Forward Podcast with Lance Armstrong
- Daniel Kahneman — Nobel Peace Prize
- Operation Toussaint
- The Challenger Sale
- Dr. Ned Hallowell
Connect With Nick Nanton:
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