14: What I've Learned So Far

SWFL Business Podcast

"In a way, this podcast has become like an MBA for me."

Welcome to the SWFL Business Podcast, where we interview business owners in the Southwest Florida area to learn about their business and where they're heading.

Today's episode is a bit different: I'm the guest.

While reviewing interviews with 13 business owners over the past three months from a variety of industries, I realized something: I've been given golden advice over a dozen times from people who live it every day, and I've been steadily applying their lessons to my own business.

So for this episode, I want to share some of the lessons I've learned so far.

I've listed the timestamps below to guide you to the guest you'd like to learn from, and the main gist of the lesson that I learned.

I would love your feedback on this episode. It helped me recap some of the lessons I've learned, and I'm curious to know if it did the same (or anything) for you.

7:14 - Keith Daubmann: Ep 2

- Importance of highlighting other businesses on social media

- Using his platform to secure raw materials

12:40 - Oscar Zumaran: Ep 1

- Where I learned to ask questions that help my guests highlight the value they deliver to their customers

- What challenges do their customers face and how do they help solve them?

15:10 - Inceptus: Ep 10

- 81% of ransomware attack victims get targeted again

- Hacker groups sell info to other hacker groups

21:01 - Bryan Durkin: Ep 7

- Challenged my limiting beliefs

- I don’t need to be the person to do everything in my business: teams require you to build systems

- Got me an intern

27:23 - Emily Konopasek: Ep 6

- Rental properties are a good way to build wealth over time while bringing in revenue on those properties

- Learn from your successful clients

- A podcast is a great way for future clients to get a feel for who you are and decide if they want to work with you

33:00 - Melanie Wilson: Ep 8

- You can take the things you’ve struggled with and use that to bring value to others

- Melanie knows who her ideal client is because she’s been in their shoes

- I apply this same idea when it comes to content creation

38:01 - Greg Heine: Ep 9

- Listen to this episode if you’re a SaaS sales rep

- His understanding of the customers’ pain and how his system can relieve it is something to study and emulate

- His ability to connect with prospects and explain value like this has helped me in my own sales process and whenever I implement his style, I notice a huge increase in revenue

40:17 - Chris Tel Construction: Ep 11

- Fort Myers Beach project was complex, but their approach made it possible

- Views on taking care of customers, and who the customer is

- Views on training employees, teaching skills, and what attitude they require from employees

- Applying this as I grow my business: I was a bit selfish, and this changed my perspective

45:32 - Matt Barnhart: Ep 13

- Do an excellent job and make it memorable for your customers

- Meet your customers where they’re at so they can grow, and you can grow with them

- I spent a lot of time thinking about what I wasn’t willing to do: this changed the way I view time

- Shifted recently to all conversations being “not only can I do this, but I’ll also help with the implementation”, etc.

Connect with me on LinkedIn: https://www.linkedin.com/in/chris-heine-8a161498/

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Listen on Apple Podcasts: https://apple.co/3NYks1F

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