How Do We Scale Culture?

Let's Talk, People with Emily Frieze-Kemeny

Not all of us take the same path to leadership, and that is a beautiful thing. On Let’s Talk, People, we believe in introducing you to new role model leaders, the people who help us see ourselves. In this episode, you will get to know Lee Harrison, Chief Operations Officer (COO) at Joe Coffee Company. If you are a New Yorker you know Joe Coffee, and if you don’t, you likely know the restaurateur, Danny Meyer and Union Square Hospitality Group, whose backing of Joe Coffee speaks for itself.

In this episode, we will follow Lee’s journey to leadership and tackle the challenge of how to scale your leadership impact and culture as your organization grows.

Key Topics and Timestamps:

• (04:38) - Lee’s unique journey to leadership
• (14:04) - Scaling helpful leadership behaviors (reference to Harvard Business School’s Dr. Snook and his leadership work)
• (19:21) - Getting the hiring process right using scorecards and committees
• (25:28) - Creating structure that enables and empowers rather than constricts
• (32:27) - Ethical Business Council for inclusive decision-making
• (39:30) - Positive business impacts of a values-driven approach

Thanks for listening to Let’s Talk, People!

Access the episode transcript.

Connect with Emily Frieze-Kemeny on LinkedIn and Instagram.

Connect with Emily and her team on the AROSE Group website and on AROSE Group’s LinkedIn page.

If you'd like to receive new episodes as they're published, please subscribe to Let’s Talk, People in Apple Podcasts, Spotify, or wherever you get your podcasts. If you enjoyed this episode, please consider leaving a positive rating and review. It really helps others discover the show.