))
52 - Building Better Support: The Role of User Feedback in AI Development with Inkeep's Nick Gomez
Manage episode 443388396 series 3545912
Konten disediakan oleh Thomas Watkins. Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh Thomas Watkins atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang diuraikan di sini https://id.player.fm/legal.
Your host, Thomas Watkins, talks with the Founder and CEO of Inkeep, Nick Gomez. Nick shares his journey from co-founding a machine learning company at MIT to leading Innkeep, which focuses on enhancing user experience through AI-powered chatbots. These chatbots help users navigate complex documentation efficiently. Nick covers the importance of user experience, quality assurance, and the innovative potential of AI in SaaS products. Nick emphasizes the need for high-quality support solutions and the role of continuous improvement in product development.
Learn more about Nick's work HERE.
Connect with Nick on LinkedIn HERE.
Think you'd be a great guest on the show? Apply HERE.
Learn more about Thomas's work at 3Leaf HERE.
67 episode
Bagikan
