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235 Finding and Keeping Your Best-Fit Clients with Kati Whitledge
Manage episode 407182942 series 3558635
Konten disediakan oleh Antony Whitaker. Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh Antony Whitaker atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang diuraikan di sini https://id.player.fm/legal.
As a salon owner, one of the biggest challenges affecting a salon's growth is that first-time clients are simply not returning, with numerous studies showing that after their first visit, 65% of clients are not going back to that same salon a second time.
My guest on today’s episode is Kati Whitledge, who has developed a piece of “matchmaking” marketing software, Mya, that not only assists salon owners in attracting new clients but matches them with the stylist who is most likely to connect with them and, as a result, increase client retention.
In today’s episode, we discuss:
- Salon marketing
- Client recruitment and retention
- Mya the matchmaking software
And lots more!
For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/235/
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