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326: The Power of Active Listening Combating Assumptions and Bias
Manage episode 420851683 series 3558830
Konten disediakan oleh Heather R. Younger, J.D., Heather R. Younger, and J.D.. Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh Heather R. Younger, J.D., Heather R. Younger, and J.D. atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang diuraikan di sini https://id.player.fm/legal.
In this episode, we explore the importance of active listening in the workplace with a compelling scenario between Heather and Gabriela. Heather initially assumes Gabriela's tardiness is due to partying, only to learn that she has been working late from home. This revelation prompts a discussion on how assumptions and biases can harm professional relationships and productivity. By actively listening, we can understand diverse perspectives, foster empathy, and create an inclusive work culture. Heather and Gabrielle's conversation highlights the value of addressing misunderstandings openly and collaboratively.
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