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Show 2 - Let’s get some insight with Thomas Cowper Johnson
Manage episode 198005162 series 1952065
Konten disediakan oleh ServiceTalk - The ServiceTick Podcast, Paul O'Brien, and Paul Middlege. Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh ServiceTalk - The ServiceTick Podcast, Paul O'Brien, and Paul Middlege atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang diuraikan di sini https://id.player.fm/legal.
In this second show in the new ServiceTalk series, hosts Paul O'Brien and Paul Middlege are joined by ServiceTick Insight Director Thomas Cowper-Johnson, covering Facebook's use of surveys to determine the trustworthiness of news sources, the rise of AI in customer feedback and a number of other VoC related topics. Do you have feedback for the podcast? We'd love to hear it!
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