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226. Your Guest Left Something Valuable Behind And They Need It! (What To Do)
Manage episode 407249330 series 3559400
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In this episode of the Short Term Rental Riches Podcast, we dive deep into a common scenario every rental property owner faces: guests leaving personal items behind.
Discover how to turn potentially stressful situations into opportunities for outstanding hospitality. Whether you're a newbie or a seasoned pro in the short-term rental business, this episode is packed with invaluable insights to elevate your guest experience and operational efficiency.
In this episode, you’ll learn:
- Implement Clear Policies
- Effective Communication with Guests
- Secure Storage Solution
- Streamline the Return Process
- Leverage the Opportunity for Exceptional Hospitality
By following the tips we've outlined, you can ensure that every guest leaves with nothing but fond memories (and all their belongings). Remember, it's the little things like getting back a forgotten item that can turn a good stay into an unforgettable one. So, take this opportunity to review your policies and procedures, and make sure you're prepared to handle left-behind items with grace and efficiency.
Need help managing your short-term rental and you don’t want to go it alone? Shoot us a message here and we’ll see if we can help.
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