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SPM #549: Building Systems for Success: How Bill Hoon Grew His Pizza Shop from a Bar to Two Brick-and-Mortar Locations
Manage episode 442126099 series 2394708
In this episode, we catch up with Bill Hoon, who shares his incredible journey of growing his pizza business from a single night operation in a local bar to opening two successful brick-and-mortar locations in Northeast Ohio. Bill dives into the challenges he faced during the build-out process, the lessons learned along the way, and how he implemented efficient systems to scale his business.
MY OTHER SOCIALS:
🎙 My podcast Smart Pizza Marketing where I interview entrepreneurs, creators and other inspiring people -
🌍 My website / blog - https://www.smartpizzamarketing.com
🐦 Twitter - https://twitter.com/spmpod
📸 Instagram - https://instagram.com/smartpizzamarketing
📱 TikTok - https://www.tiktok.com/@smartpizzamarketing
👨💻 Linkedin - https://www.linkedin.com/in/smartpizzamarketing
🎥 Facebook - https://www.facebook.com/smartpizzamarketing
Chapters:
0:00 - Introduction
2:18 - From Bar to Brick-and-Mortar
4:16 - The Build-Out Process
5:30 - Opening the Second Location
7:38 - Choosing the Right Equipment
10:07 - Quality vs. Quantity
11:02 - Implementing Systems and Training
14:01 - Addressing Employee Challenges
15:45 - Handling Customer Feedback and Complaints
18:32 - Lessons Learned from the First Location
20:53 - The Importance of Marketing and Community Engagement
24:57 - Developing Effective Employee Review Processes
28:58 - Managing Growth and Maintaining Standards
31:43 - How to Reach Out to Bill for Advice and Questions
573 episode
Manage episode 442126099 series 2394708
In this episode, we catch up with Bill Hoon, who shares his incredible journey of growing his pizza business from a single night operation in a local bar to opening two successful brick-and-mortar locations in Northeast Ohio. Bill dives into the challenges he faced during the build-out process, the lessons learned along the way, and how he implemented efficient systems to scale his business.
MY OTHER SOCIALS:
🎙 My podcast Smart Pizza Marketing where I interview entrepreneurs, creators and other inspiring people -
🌍 My website / blog - https://www.smartpizzamarketing.com
🐦 Twitter - https://twitter.com/spmpod
📸 Instagram - https://instagram.com/smartpizzamarketing
📱 TikTok - https://www.tiktok.com/@smartpizzamarketing
👨💻 Linkedin - https://www.linkedin.com/in/smartpizzamarketing
🎥 Facebook - https://www.facebook.com/smartpizzamarketing
Chapters:
0:00 - Introduction
2:18 - From Bar to Brick-and-Mortar
4:16 - The Build-Out Process
5:30 - Opening the Second Location
7:38 - Choosing the Right Equipment
10:07 - Quality vs. Quantity
11:02 - Implementing Systems and Training
14:01 - Addressing Employee Challenges
15:45 - Handling Customer Feedback and Complaints
18:32 - Lessons Learned from the First Location
20:53 - The Importance of Marketing and Community Engagement
24:57 - Developing Effective Employee Review Processes
28:58 - Managing Growth and Maintaining Standards
31:43 - How to Reach Out to Bill for Advice and Questions
573 episode
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