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015 | Does your Sales Process map your Customer's Journey?
Manage episode 292748007 series 2865338
Konten disediakan oleh Story Ninety-Four, Mike Foster, and The Entrepreneurs Mentor. Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh Story Ninety-Four, Mike Foster, and The Entrepreneurs Mentor atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang diuraikan di sini https://id.player.fm/legal.
In this episode, Mike Foster, The Entrepreneurs Mentor, shares his thoughts about how your sales process should consider and map the customer's journey.
00:00 - Introduction
01:10 - Key steps of the customer journey
02:00 - The extended customer journey
02:31 - Finding failures in your sales process
03:30 - Identifying touchpoints
05:30 - Customer's emotions
06:50 - Communication between marketing and sales
07:36 - Finding the best solution
Connect with Mike Foster, The Entrepreneurs Mentors
Website: entrepreneursmentor.co.uk
YouTube: youtube.com/c/MikeFosterOxford
LinkedIn: linkedin.com/in/mikefosteroxford
Twitter: twitter.com/mikefozoxford
Instagram: instagram.com/mikefozoxford
Facebook: facebook.com/TheEntrepreneursMentor
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