Call Centers Of Excellence Stories From The Cloud podcast

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Tech News Tech News Michael Hickins and Barbara Darrow Oracle Corporation Oracle Cloudcomputing Cloudservices Cloudsolutions Cloudtechnology Enterprise Buscinesscloud Oraclecloud Cloud IT IaaS

Konten disediakan oleh Michael Hickins and Barbara Darrow and Oracle Corporation. Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh Michael Hickins and Barbara Darrow and Oracle Corporation atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang diuraikan di sini https://id.player.fm/legal.

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Call Centers of Excellence

4+ y ago 35:54

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Konten disediakan oleh Michael Hickins and Barbara Darrow and Oracle Corporation. Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh Michael Hickins and Barbara Darrow and Oracle Corporation atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang diuraikan di sini https://id.player.fm/legal.

Knowledge is power. And in the business world, knowing what your customers truly think of you is an extremely powerful tool. But those insights are hard to come by. Tony McCormack, CEO of Joulica, explains how advanced analytics are helping call center workers better understand their customers — so they can provide better service.

… continue reading

37 episode

#Tech #News #Tech News #Michael Hickins and Barbara Darrow #Oracle Corporation #Oracle #Cloudcomputing #Cloudservices #Cloudsolutions #Cloudtechnology #Enterprise #Buscinesscloud #Oraclecloud #Cloud IT #IaaS

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Call Centers of Excellence

Stories From the Cloud

published 4+ y ago

Bagikan

MP3•Beranda episode

Konten disediakan oleh Michael Hickins and Barbara Darrow and Oracle Corporation. Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh Michael Hickins and Barbara Darrow and Oracle Corporation atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang diuraikan di sini https://id.player.fm/legal.

Knowledge is power. And in the business world, knowing what your customers truly think of you is an extremely powerful tool. But those insights are hard to come by. Tony McCormack, CEO of Joulica, explains how advanced analytics are helping call center workers better understand their customers — so they can provide better service.

… continue reading

37 episode

#Tech #News #Tech News #Michael Hickins and Barbara Darrow #Oracle Corporation #Oracle #Cloudcomputing #Cloudservices #Cloudsolutions #Cloudtechnology #Enterprise #Buscinesscloud #Oraclecloud #Cloud IT #IaaS

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