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Mastering Customer Service in Subscription Boxes
Manage episode 415249711 series 3431887
Konten disediakan oleh Liam Brennan. Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh Liam Brennan atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang diuraikan di sini https://id.player.fm/legal.
In today's episode of "Subscription Box Answers," I'm sharing some essential customer service tips and advice.
Providing world-class customer service isn't just a choice—it's crucial for running a successful subscription box business.
High retention rates are necessary for our business model to succeed. Poor customer service can drastically increase customer churn, leading to business failure.
In this episode, I'll share insights gained over the years to help you streamline your customer service operations and deliver top-notch service.
If you have a question you'd like answered on the show, visit www.SubscriptionBoxResources.com, join the free Facebook group, and post your question there.
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