Is the Insurance Industry Rigged Against You?- Pishu Ganglani

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Summary(Season 2, Ep7):

Leila and Pishu discuss how the insurance industry faces conflicts of interest and needs more transparency. They highlight the role of technology and AI in making insurance fairer and more accessible, especially in emerging markets. They also emphasize the importance of trust and personalized services to improve the industry.

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Takeaways:

• The insurance industry struggles with conflicts between insurers and customers, focusing too much on shareholder profits and straying from its original purpose.
• To improve, insurance needs better policy rules, more data transparency, and better claim handling.
• Personalized risk assessment is crucial for fair pricing.
• Technology and insurtech companies can bring new ideas and improvements.
• Making insurance accessible to underserved groups is important for their financial security
• Trust and transparency are essential in the industry.
• AI and tech can make insurance companies work more efficiently.
• Reinsurance helps manage risk in the industry.
• Future insurance companies might partner with tech firms and use blockchain and smart contracts.