CCaaS – Let Automation Drive Contact Center Efficiency, And Liberate Your Supervisors! Sytel Podcast Telecom Reseller / Technology Reseller News podcast

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CCaaS – Let Automation Drive Contact Center Efficiency, and Liberate Your Supervisors! Sytel Podcast

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Konten disediakan oleh Telecom Reseller. Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh Telecom Reseller atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang diuraikan di sini https://id.player.fm/legal.

A major challenge facing the enterprise contact center is managing efficiency amidst the chaos. For many, this is a job for the supervisor. In this podcast, Jamie Stewart, Marketing Manager at Sytel, discusses how automation can manage efficiency more quickly and accurately than supervisors, for both inbound and outbound contact and the interplay between them. Supervisors can be freed to coach and encourage, while agents are assigned automatically where they are needed most. Resellers, MSPs, partners and enterprises can utilize CCaaS that provides these efficiency savings at scale, combined with the flexibility of cloud connectivity. Visit www.sytel.com

… continue reading

52 episode

#Tech #Business News #News #Tech News #Telecom Reseller

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CCaaS – Let Automation Drive Contact Center Efficiency, and Liberate Your Supervisors! Sytel Podcast

Telecom Reseller / Technology Reseller News

published 1M ago

Bagikan

MP4•Beranda episode

Konten disediakan oleh Telecom Reseller. Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh Telecom Reseller atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang diuraikan di sini https://id.player.fm/legal.

A major challenge facing the enterprise contact center is managing efficiency amidst the chaos. For many, this is a job for the supervisor. In this podcast, Jamie Stewart, Marketing Manager at Sytel, discusses how automation can manage efficiency more quickly and accurately than supervisors, for both inbound and outbound contact and the interplay between them. Supervisors can be freed to coach and encourage, while agents are assigned automatically where they are needed most. Resellers, MSPs, partners and enterprises can utilize CCaaS that provides these efficiency savings at scale, combined with the flexibility of cloud connectivity. Visit www.sytel.com

… continue reading

52 episode

#Tech #Business News #News #Tech News #Telecom Reseller

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