EP10: A Conversation With A Black Ops Chatbot Operative

The Conversologist

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Insights Unlocked

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Build your Plan B: How content entrepreneurship can unlock freedom and meaning 43:52

10 hari yang lalu43:52

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43:52

Episode web page: https://bit.ly/46shU5A ----------------------- Episode summary: Joe Pulizzi—bestselling author, founder of the Content Marketing Institute, and creator of the Content Inc model—joins host Nathan Isaacs to talk about redefining work, meaning, and success in the age of AI and economic uncertainty. From his transition after a successful business exit to founding The Tilt and launching Creator Economy Expo , Joe shares how content creation can unlock personal freedom and lasting impact. He discusses themes from his latest book, Burn the Playbook , and why now is the time for marketers and creators to lean into their unique edge—what he calls your “tilt.” What you’ll learn in this episode: Why marketers have all the skills needed to become entrepreneurs How to find and refine your “tilt” to stand out in a crowded digital space The difference between passion and monetizable expertise Why building an owned audience is more sustainable than relying on social platforms How to create meaningful work that aligns with your life goals—not just your job title Why Joe believes the best time to start is always right now Memorable quote: “Create before you consume. If you do that every day for 30 days, it will change your life.” — Joe Pulizzi Resources & Links: JoePulizzi.com ( https://www.joepulizzi.com/ ) Burn the Playbook ( https://www.joepulizzi.com/books/burn-the-playbook/ ) The Tilt newsletter (https://www.joepulizzi.com/signup/) [Creator Economy Expo (CEX)](https://www.creatoreconomyexpo.com) This Old Marketing podcast (https://www.thisoldmarketing.com/) Content Inc podcast Nathan Isaacs on LinkedIn (https://www.linkedin.com/in/nathanisaacs/) Learn more about Insights Unlocked: https://www.usertesting.com/podcast…

6 tahun yang lalu 48:00

MP3•Beranda episode

Hillary Black is Head of Strategy and Content at Black Ops, a leading Detroit-based Chatbot agency.

Their work in conversation design and automation platforms is considered cutting edge, and Hillary as a thought leader in the industry.

In this episode, Chief Conversologist Jam Mayer talks to Hillary about the daily life and challenges of a conversation designer, essential tools, techniques and insights, and even tips on how to get started as a conversation designer.

Check out the Black Ops website

Join our Facebook Conversation Designers Group

We'd love your comments and feedback at The Conversologist.show

--- Send in a voice message: https://podcasters.spotify.com/pod/show/conversologist/message

32 episode

#Business #Jam Mayer

EP10: A Conversation With A Black Ops Chatbot Operative

The Conversologist

published 6 tahun yang lalu

MP3•Beranda episode

Hillary Black is Head of Strategy and Content at Black Ops, a leading Detroit-based Chatbot agency.

Their work in conversation design and automation platforms is considered cutting edge, and Hillary as a thought leader in the industry.

Check out the Black Ops website

Join our Facebook Conversation Designers Group

We'd love your comments and feedback at The Conversologist.show

--- Send in a voice message: https://podcasters.spotify.com/pod/show/conversologist/message

32 episode

#Business #Jam Mayer

Kaikki jaksot

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S3 EP32: Are you Overwhelmed by Competing Priorities? 27:26

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Your Choice, Our Nerdgasm Series kicks off with ⁠Sunsama⁠ and ⁠Reclaim AI⁠ . We share our personal experiences using each tool and debate which one works best for freelancers and entrepreneurs to stay organised. --- Send in a voice message: https://podcasters.spotify.com/pod/show/conversologist/message…

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S3 EP31: Dumb Systems or Smart AI? What's Best for Business 36:11

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Our guest, Sam Pierre-Gilles explore the intricate balance between AI-driven solutions and simpler, rule-based systems. The conversation covers the importance of having enough data to train AI models and the potential for AI to augment, rather than replace, human decision-making. --- Send in a voice message: https://podcasters.spotify.com/pod/show/conversologist/message…

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S3 EP30: Human-AI Partnership. Unveiling Essential Skills 28:45

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There is IQ, EQ and now AQ. In this thought provoking episode, we take a deep dive into the impact of AI on the human element and the essential skills needed in the age of AI. We explore the evolving relationship between humans and technology, emphasizing the need to complement rather than compete with technological advancements. My guest is Peachy Pacquing, managing director of Hyper Island . --- Send in a voice message: https://podcasters.spotify.com/pod/show/conversologist/message…

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S3 EP29: Your Choice. Our Nerdgasm. 5:33

2 years yang lalu5:33

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Introducing an interactive podcast sub-series inviting YOU to be a part of the narrative. Every choice leads to a new discovery and possibly your next Nerdgasm. Don't just listen - participate, vote and learn with us. Your digital adventure awaits! Submit your digital challenge on our podcast show page. --- Send in a voice message: https://podcasters.spotify.com/pod/show/conversologist/message…

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S2 EP28: Innovating Together: How to Enhance Collaboration with AI (ChatGPT) 27:35

2 years yang lalu27:35

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Ever wondered how AI can bring people together, foster teamwork, and spark innovation? How can a machine help us grow, learn, and connect in ways we never thought possible? Yavor Belakov joins me to chat about enhancing teamwork with AI! His team built Team-GPT making it easy for humans to innovate together through group chats, prompt templates, and forking conversations down new paths. We are now using this tool in the Conversologist Lab . Reach out and we'll give you access to have a play! --- Send in a voice message: https://podcasters.spotify.com/pod/show/conversologist/message…

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S2 EP27: Is Conversational AI Making a Quantum Leap in Shaping the Future of Communication? 35:31

2 years yang lalu35:31

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Large language models or LLMs took conversational AI by storm enhancing how machines and humans communicate, and opened up both opportunities and challenges. How can we harness its power to enhance, not replace, the art of conversation? In this episode, my guest is Melissa Valdez , an expert in quantum computing and artificial intelligence. She helps business leaders develop innovative digital strategies and implement solutions to modernize their organization. --- Send in a voice message: https://podcasters.spotify.com/pod/show/conversologist/message…

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S2 EP26: Dialogue on AI Ethics: Balancing Science and Responsibility 35:39

2 years yang lalu35:39

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AI technology, while transformative, brings a host of ethical concerns. From AI bias and job displacement to privacy issues and a lack of transparency. Are we ready to navigate these challenges and ensure responsible AI development and usage? In this episode, my guest is Natalie Rouse , General Manager of Eliiza , and co-host of the AI Australia podcast where we took a deep dive into the ethical implications of generative AI and responsible deployment. And there is a need for better education about the risks involved and how companies can take accountability for deploying these tools. Listen in for a thought-provoking discussion on AI ethics and the importance of considering potential risks and outcomes. --- Send in a voice message: https://podcasters.spotify.com/pod/show/conversologist/message…

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S2 EP25: The Power of Conversation to Ignite Success in Social Selling 35:09

2 years yang lalu35:09

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Nope, it’s not about selling on social media. And it’s not about spamming your prospects on social either. So, what does it take to ‘Social Sell'? Our guest is Gunnar Habitz , whose mission is to help smart leaders to connect and engage with their network, both online and offline, beyond word-of-mouth referrals. In this episode, he shares his social selling framework through Lego bricks and some actionable tips that you can use immediately. He recently published his book ‘Connect and Act’ - systematic social selling. --- Send in a voice message: https://podcasters.spotify.com/pod/show/conversologist/message…

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S2 EP24: Pi and Me - What does a human and AI conversation sound like? 16:11

2 years yang lalu16:11

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What if an AI bot could talk like a human? Would you spend time conversing with it? In this episode, I interview Pi , the latest AI chatbot by Inflection AI . It is designed to be your friendly chat companion. Listen in to my conversation with a machine. What do you think? --- Send in a voice message: https://podcasters.spotify.com/pod/show/conversologist/message…

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S2 EP23: What would Conversational Design Look Like in an AI Future? 39:56

2 years yang lalu39:56

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With ChatGPT’s popularity and rise of AI tools, UX and UI design might just accelerate towards a more human-centered approach even more. And what would Conversational Design Look Like in an AI Future? Joining me in this episode is Erika Hall , co-founder of Mule Design , author of Just Enough Research and Conversational Design , where you’ll find out the art of communication can elevate technology and why conversation is the best model for creating a more human-centered design. --- Send in a voice message: https://podcasters.spotify.com/pod/show/conversologist/message…

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S2 EP22: Going Live! Maximise your Creative Potential on the Stream 27:53

3 years yang lalu27:53

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This is the first livestream edition of the Conversologist Podcast show. Joining me in this episode is Rebecca Xu, product marketing manager at Opus where we tackle the do's and don'ts when live streaming, harnessing tech to bring out the creativity and audience engagement and more. You can give Opus a whirl by signing up . --- Send in a voice message: https://podcasters.spotify.com/pod/show/conversologist/message…

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S2 EP21: Can AI Change an Entrepreneur's Mindset about Stress 32:33

3 years yang lalu32:33

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Do you see stress as a negative or use it to enhance your life instead? Dr. Dwain Allan talks about his recent research to see if a conversational AI agents can change an entrepreneur's mindset about stress. We chatted about stress mindset theory and how it ties into building the conversational agent, stress interventions, the friendship questionnaire and whether chatbots should be treated as 'friends' or not. Should it be habit-forming for it to stick? And of course, the results! --- Send in a voice message: https://podcasters.spotify.com/pod/show/conversologist/message…

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S2 EP20: Will the Metaverse be a Bridge for Us to Talk to the Future? 27:16

3 years yang lalu27:16

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What if you could talk to the (near) future and equally, the future talks to us? The Metaverse has a lot to offer but will that allow us to travel through time using avatars and learn about what is yet to come? Rew joins me in this thought exercise around the technologies behind the show, The Peripheral , and a few real-world (the present) applications. Warning: Some spoilers included. --- Send in a voice message: https://podcasters.spotify.com/pod/show/conversologist/message…

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S2 EP19: The Girl, the Lab and Nerdgasms 13:43

3 years yang lalu13:43

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Nerdgasms? Yup. An integral part of the Conversologist Lab. This episode is not about what it is or how it's done but the WHY. This is my story that led me to start it and how it can potentially make a difference in people's lives. --- Send in a voice message: https://podcasters.spotify.com/pod/show/conversologist/message…

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S2 EP18: Workshops Are Not (always) Effective 18:25

3 years yang lalu18:25

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Workshops are not (always) effective. It isn't collaborative. There is no community. You learn from a subject matter expert and end up disappointed because you don't retain most of the knowledge you thought you learned. Here's why and an introduction to my framework that can make it more effective. --- Send in a voice message: https://podcasters.spotify.com/pod/show/conversologist/message…

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S2 EP17: Drawing An Income from Online Courses with Carlo Vergara 27:34

3 years yang lalu27:34

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Online learning. Rate it, or hate it? From group zooms, to set-and-forget video tutorials, there are so many options. What works best - from a learner’s and a teacher’s perspective - and where could online learning go? Joining me in this episode is award-winning graphic novelist and creator of the LGBTQ superhero Zsa Zsa Zaturnnah, Carlo Vergara . --- Send in a voice message: https://podcasters.spotify.com/pod/show/conversologist/message…

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S2 EP16: A Recap and Season 2 5:32

3 years yang lalu5:32

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With renewed energy, what better to time to revive the show with a new season. Here's a recap of my podcasting journey and I look forward to the new season with more 'no box' thinking. --- Send in a voice message: https://podcasters.spotify.com/pod/show/conversologist/message

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EP15: How Does Tech Influence Who We Follow 24:48

5 years yang lalu24:48

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We all know that our interactions on social media shape the content we see. It’s a fundamental of the algorithm, designed to maximise screen time and deliver an engaged, interested audience to the advertiser. But what about the people we connect with? Is it really just the who-knows-who connectedness that I always assumed, or does the tech guide us, like the hand of fate ensuring that two people meet where and when they should? In this episode, Jam answers the questions and might make you want to revisit the people you follow. --- Send in a voice message: https://podcasters.spotify.com/pod/show/conversologist/message…

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EP14: The Clubhouse App: The Next Big Thing In Audiocasting 26:05

5 years yang lalu26:05

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Clubhouse is the new player in social media. An invitation-only, audio-only app, where members address the room “live” from a virtual stage, Clubhouse sounds good, at least in theory. Forums, discussions groups, virtual talks and even concerts. In this episode of The Conversologist, Jam Mayer and Rew Shearer chew the fat on audio’s pros and cons, the culture shift of social media, and first impressions of a new social media app. This conversation was unscripted and spontaneous, top-level thoughts only - we’d love to get your thoughts, as we may revisit the Clubhouse app as a topic. The Conversologist Show podcast website. --- Send in a voice message: https://podcasters.spotify.com/pod/show/conversologist/message…

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EP13: A Guide to AI Chatbots 34:38

6 years yang lalu34:38

34:38

How does AI even work? What is NLP? LUIS? Dialogflow? Watson? Lex? What is machine learning? What about IOT? Once you get beyond the simple rule-based chatbot, things get interesting. And talented guys like Andy Dharmani of ako.ai get busy. In this episode of The Conversologist Podcast, Jam Mayer talks to Conversologie’s tech partner Andy about chatbots, AI, NLP, intent, entities, digital humans and more. This conversation was lifted from a February 2019 webinar on AI chatbots. 99% of the conversation is self explanatory, but you may wish to view the webinar slides also. Slides from the webinar - downloadable pdf Andy’s website ako.ai TheConversologist.show website --- Send in a voice message: https://podcasters.spotify.com/pod/show/conversologist/message…

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EP12: A Chat With A Chatty Chatbot Chatpreneur 36:06

6 years yang lalu36:06

36:06

Matthew Barker is a self-titled "chatpreneur" in Reno, Nevada. His mission: to deliver the gospel of chatbots to the small to medium business. Chief Conversologist Jam Mayer chats to the very chatty Matthew about his philosophy of life, pitching with no pitch, coffee shops, and of course chatbots. Matthew Barker's website www.thechatbotguy.com Matthew's Facebook group Chatbot Closers Club Hubspot blog on B2B Lead Response Time Podcast website www.theconversologist.show More info www.conversologie.com --- Send in a voice message: https://podcasters.spotify.com/pod/show/conversologist/message…

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EP11: Now We're Talking! Voice Is The New Buzz 23:17

6 years yang lalu23:17

23:17

When Apple released its voice interface in late 2011, watching somebody shouting at their phone repeatedly was good comic relief. Many of us would wait for a quiet moment alone before daring to ask our phone a question. Today, via the likes of Alexa and Siri, more and more of us are confidently using voice as our UI. Searching, calling, composing and sending messages, an interface that is arguably the most natural we have. More than half of India’s Internet users are doing it. Voice search is seeing massive growth in Asia - India, China, and Indonesia being the top three. And importantly, voice is used more by the younger generation: under 35s are leading the change. Why should we be listening to the talk about voice? What are the threats? What are the opportunities? What does it mean for the UX writer or chatbot developer? In this episode Rew Shearer and Jam Mayer touch on the topic. And why not? Podcast is the new blog. 🙂 Hootsuite Q3 Global Digital Statshot / LinkedIn Live Video Episode 7 - Why Do We Hate Chatbots? Episode 10 - A Conversation With A Black Ops Chatbot Operative Podcast website www.theconversologist.show More about us www.conversologie.com --- Send in a voice message: https://podcasters.spotify.com/pod/show/conversologist/message…

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EP10: A Conversation With A Black Ops Chatbot Operative 48:00

6 years yang lalu48:00

48:00

Hillary Black is Head of Strategy and Content at Black Ops, a leading Detroit-based Chatbot agency. Their work in conversation design and automation platforms is considered cutting edge, and Hillary as a thought leader in the industry. In this episode, Chief Conversologist Jam Mayer talks to Hillary about the daily life and challenges of a conversation designer, essential tools, techniques and insights, and even tips on how to get started as a conversation designer. Check out the Black Ops website Join our Facebook Conversation Designers Group We'd love your comments and feedback at The Conversologist.show --- Send in a voice message: https://podcasters.spotify.com/pod/show/conversologist/message…

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EP9: Hacks For Designing a Chatbot Personality 20:23

6 years yang lalu20:23

20:23

How do you develop an engaging chatbot personality in the shortest time? Being an in-house radio copywriter forces you to deliver what we usually tell clients is impossible: good, cheap, and fast. Rew Shearer’s key to survival in this chaos has been formulae that cut to the chase and streamline the workflow. In this episode Rew discusses his quick trick to developing a chatbot personality that is engaging, effective, and memorable. Comments and feedback invited: https://theconversologist.show Chatbot Personality: https://conversologie.com/chatbot-personality-creepy/ Humanising your Chatbot webinar: https://conversologie.com/humanising-your-bot/ --- Send in a voice message: https://podcasters.spotify.com/pod/show/conversologist/message…

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EP8: The Conversologist Has Evolved 6:58

6 years yang lalu6:58

6:58

Will you accept her challenge? The art of digital engagement is changing fast; but so are we, in the ways we use it and the expectations we have. Chief Conversologist Jam Mayer reflects on the changes, on the challenges faced by digital marketers in this evolving landscape, but also on those truths that remain unchanged. Comments and feedback at https:// theconversologist.show --- Send in a voice message: https://podcasters.spotify.com/pod/show/conversologist/message…

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EP7: Why Do We Hate Chatbots? 17:17

6 years yang lalu17:17

17:17

When a thriving tech startup company decided to drop the word ‘chatbot’ from its lexicon, you know there’s something wrong. ‘Negative connotations,’ according to this developer. Chatbots were predicted to be the hype of the coming decade. So why the push-back, why the hate - or is it fear? Is it user ignorance, bad experiences, or something else? In this episode, Jam Mayer and Rew Shearer try to uncover a few of the truths behind why ‘chatbot’ has become the new c-bomb, and let you make up your own mind. Comments and feedback at https:// theconversologist.show --- Send in a voice message: https://podcasters.spotify.com/pod/show/conversologist/message…

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EP6: An Interview with the Cortex Copywriter, From Neuroscience to Chatbots 27:37

6 years yang lalu27:37

27:37

Episode 6: From neuroscience to chatbots: an interview with the Cortex Copywriter Sydney-based Nathan Mudaliar is a trained neuroscientist who has followed his creative heart into copywriting, screenwriting and yes, chatbots. In Nathan’s world, copywriting actually is a science. From the effects of words on the dopamine reward centres, to the psychology of tone and nuance, his work is the future of marketing. Chief Conversologist Jam Mayer talks copywriting, chatbots and cerebella with this episode’s special guest. Nathan's website https://www.cortexcopywriter.com/ Comments and feedback at www.theconversologist.show --- Send in a voice message: https://podcasters.spotify.com/pod/show/conversologist/message…

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EP5: The Personality in Chatbot Marketing, Why It’s More Than Just a Pretty Face 24:10

6 years yang lalu24:10

24:10

Episode 5: The Personality in Chatbot Marketing Chatbots are commonplace in business and marketing, covering everything from brand awareness, to customer service, to online sales. Most chatbot conversation designers will agree an effective chatbot needs a personality. But nearly always, ‘personality’ means a name, a face, and not much else. This week we talk chatbot personalities, skeuomorphism and the key to true customer engagement. Comments and feedback at https:// theconversologist.show --- Send in a voice message: https://podcasters.spotify.com/pod/show/conversologist/message…

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EP4: Questions from Hootsuite - Building a Social Organisation 18:32

6 years yang lalu18:32

18:32

Episode 4: Questions from Hootsuite: Building A Social Organisation: Jam’s Social Media Brand and Marketing Tips How do I identify my target audience? Should we get a chatbot? How do I convince my client that conversational marketing is the way to go? When Hootsuite came to Auckland on May 20th Jam Mayer was invited to speak in the panel discussion. There were many questions, and not everything got answered. This episode we tackle some of those questions, and give our perspective. If you’re a busy social media manager, small business operator, if you’re time-poor like the rest of us and trying to get the best ROI from your social, this episode of The Conversologist podcast is for you. Comments and feedback at www.theconversologist.show --- Send in a voice message: https://podcasters.spotify.com/pod/show/conversologist/message…

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EP3: The Move to Private Spaces in Social Media 18:52

6 years yang lalu18:52

18:52

Social Media is changing. (Again.) As users push back on privacy and the perceived invasion of their personal space, Facebook is leading the shift towards private spaces via messaging, groups and communities. What does this mean for the big social networks? For the users? For the businesses and marketers? Chief Conversologist Jam Mayer and Senior Content Conversologist Rew Shearer discuss the changing landscape and take a top-level look at some of the implications. Your comment or discussion is invited. --- Send in a voice message: https://podcasters.spotify.com/pod/show/conversologist/message…

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EP2: The Ethics of Chatbots 18:20

6 years yang lalu18:20

18:20

Like many new technologies, the chatbot industry is in full growth mode. But what about the ethical considerations - what information should they gather? Should they declare themselves as chatbots or can they pretend to be human? How manipulative should they be allowed to get in the name of profits? Host Jam Mayer and Senior Content Conversologist Rew Shearer discuss some top level thoughts around the ethics of chatbots. Blog post discussed in this episode: Does your chatbot need a personality? --- Send in a voice message: https://podcasters.spotify.com/pod/show/conversologist/message…

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EP1: The Conversologist Story 9:16

6 years yang lalu9:16

9:16

Why a Conversologist? In this episode, I share my story that gave birth to the title. --- Send in a voice message: https://podcasters.spotify.com/pod/show/conversologist/message

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