))
The key ingredients in a CS sandwich | Ep. 111
Manage episode 443524132 series 3577614
Konten disediakan oleh Lifetime Value Media. Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh Lifetime Value Media atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang diuraikan di sini https://id.player.fm/legal.
What's a must have versus a nice to have when it comes to hiring customer success managers?
Sign up for Lifetime Value's newsletter!:
https://lifetimevalue.link/subscribe
⏱️ Timestamps:
00:00:00 - Intro
00:01:10 - Importance of sales experience in CS
00:02:22 - What makes a great CSM candidate
00:05:57 - Key traits: curiosity and handling tough talks
00:09:04 - The value of ownership in customer success
00:10:16 - Navigating difficult conversations during interviews
00:11:35 - How to ask better questions during interviews
00:13:16 - Closing thoughts on job interviews
📺 Lifetime Value: Your Destination for Customer Success content
Subscribe to the channel: https://lifetimevalue.link/youtubesub
Website: https://www.lifetimevalue.show
Lifetime Value Media: https://www.lifetimevaluemedia.com
🤝 Connect with the hosts:
Dillon's LinkedIn: https://www.linkedin.com/in/dillonryoung
JP's LinkedIn: https://www.linkedin.com/in/jeanpierrefrost/
Rob's LinkedIn: https://www.linkedin.com/in/rob-zambito/
Mentioned in this episode:
And go listen to We F*cked Up So You Don't Have To with Stino and Melanie on the Lifetime Value Media Network, wherever you found this show!
101 episode
Bagikan
