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Service At The Speed Of AI
Manage episode 420540254 series 3544184
Konten disediakan oleh Jim Kunkle. Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh Jim Kunkle atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang diuraikan di sini https://id.player.fm/legal.
Customer service teams are the unsung superheroes of businesses, handling clients and tools to ensure top-notch customer experiences. But how can they do it faster and better?
Related to this topic, here’s a previous episode that I recommend you also listen to:
Episode #10 “Conversational AI Customer Service Using Machine Learning and Chatbots”.
In this episode, here’s what I’ll be covering.
🎧 Responsiveness.
🎧 Predictive Algorithms.
🎧 Automated Issue Resolution.
🎧 Personalization.
🎧 Balancing Efficiency and Empathy.
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