Cisco Sara with Accruent

The Industrial Talk Podcast Network

Industrial Talk is onsite at Accruent Insights and talking to Cisco Sara, Sr. Product Marketing Manager at Accruent about "Industrial documents at your fingertips".

Scott MacKenzie hosts an episode of the Industrial Talk Podcast at the Accruing Insights event in San Antonio, featuring Cisco Sara from RedEye, a document management system. RedEye, built for collaboration and democratizing information, stands out for its unlimited user license, making it accessible to all team members without additional costs. It offers a user-friendly interface with features like Google-like search, QR codes, and GPS to easily locate documents. The system also ensures version control and accuracy through workflow approvals. Integration with Accruent's Asset Management Suite and potential AI enhancements are discussed for future improvements. Red Eye's intuitive nature requires minimal training, and personalized onboarding helps customers transition their data effectively.

Action Items

• [ ] Explore opportunities for integrating RedEye with other systems to create a more connected workflow.
• [ ] Provide training and ongoing support to customers to ensure successful adoption of the RedEye solution.
• [ ] Follow up with Cisco on LinkedIn to discuss further collaboration opportunities.

Outline

Introduction to the Podcast and Event

• Scott MacKenzie introduces the podcast, emphasizing its focus on industry professionals and innovations.
• Scott thanks the audience for their support and mentions the podcast's data-backed popularity.
• The podcast is broadcasting live from the Accruing Insights event in San Antonio, highlighting the event's atmosphere and purpose.
• Scott introduces Cisco Sara, the guest for the episode, and sets the stage for discussing the RedEye product.

Overview of Red Eye and Its Origins

• Cisco Sara shares that RedEye is an Australian product developed by two engineers to address information accessibility issues in their company.
• The founders discovered that existing solutions did not meet their needs, leading them to create RedEye.
• Red Eye aims to make it easy for users to find and access the information they need for their jobs.
• The product is built for collaboration and does not charge per user, allowing unlimited access to the platform.

Unique Features and Collaborative Capabilities of RedEye

• RedEye is designed for collaboration and does not charge per user, unlike most document management systems.
• The platform democratizes information, making it accessible to various teams like engineering, operations, maintenance, construction, legal, marketing, and procurement.
• RedEye uses a Google-like search functionality to quickly locate documents, making it user-friendly even for non-experts.
• The system supports various methods to access documents, including QR codes and GPS, enhancing usability in the field.

Version Control and Workflow Management

• Red Eye uses version control to ensure the accuracy and reliability of documents, especially in the field.
• The system identifies the correct version of a document based on approval workflows, maintaining data integrity.
• Users can mark up documents in the field and submit them for review and approval through various methods, including mobile solutions and QR codes.
• The system includes tools to prevent "pencil whipping" and ensure proper updates and approvals.

Integration with Accruent and Future Directions

• Red Eye has been acquired by Accruent, which brings additional support and integration opportunities.
• Accruent's Asset Management Suite allows for seamless integration with other systems like Maintenance Connection, enhancing workflows.
• The future of Red Eye includes exploring AI capabilities to improve document management and data relevance.
• AI can help in data cleanup, validation, and making recommendations based on historical data, enhancing the system's functionality.

Challenges and Onboarding Process

• The initial process of digitizing and cleaning up documents can be challenging, depending on the health of the organization's data.
• RedEye provides a personalized approach to onboarding, helping customers get their data in a usable format.
• The system is designed to be intuitive and requires minimal training, making it easy for users to adopt.
• RedEye offers ongoing support and training to ensure customer success and maximize the system's benefits.

Conclusion and Contact Information

• Scott MacKenzie wraps up the episode, expressing his admiration for RedEye and its capabilities.
• Cisco Sara provides his contact information, inviting listeners to connect on LinkedIn for further discussions.
• Scott encourages collaboration and problem-solving within the industrial community.
• The podcast thanks the audience for their support and participation, promoting future episodes and the Industrial Talk family.

If interested in being on the Industrial Talk show, simply contact us and let's have a quick conversation. Finally, get your exclusive free access to the Industrial Academy and a series on “Why You Need To Podcast” for Greater Success in 2023. All links designed for keeping you current in this rapidly changing Industrial Market. Learn! Grow! Enjoy!

CISCO SARA'S CONTACT INFORMATION:

Personal LinkedIn: https://www.linkedin.com/in/ciscosara/ Company LinkedIn: https://www.linkedin.com/company/accruent/ Company Website: https://www.accruent.com/

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