How to Get Higher Profits and Happier Customers

The Moving Mastery Podcast with Louis Massaro

In this episode of The Moving Mastery Podcast, Louis Massaro shares how to get higher profits and happier customers.

You’ll learn:

• Why you must raise your standards of service to make more money
• What you can do to improve your ability serve your customers
• How to charge more than the competition and still book jobs

When you think about what it is that you actually offer to your customers, do you think, “We offer to move their stuff.”?

Yes, that is essentially what you do, but it goes deeper than that.

You offer them peace of mind that their belongings will be padded and transported safely to their new home. That they won’t have to worry about how they’re going to get all of their furniture reassembled and placed exactly where they want it to go in the new house. That their floors and door jambs will be protected. That any of their concerns will be happily taken care of.

You offer them a stress-free experience to where they actually look back and think, “That was great! I’m glad I went with that company, I probably would have felt stupid if I didn’t.”

In this episode of the Moving Mastery Podcast, Louis shares how you can raise your standards of service to make your customers happier. He teaches you how to differentiate yourself from the competition, and he shows you how you can make more profit from the same amount of jobs.

It’s all about value.

You’ve got to show the customer that your company is the right choice even if your price is higher than the competition. You must develop your Unique Selling Proposition.

This very well could be one of the most important lessons that you receive in your business.

Learn how to raise your standards of service, sell that level of service to your customers in a way that earns their trust and turns them into raving fans all while earning you more profit! Watch How to Get Higher Profits and Happier Customers now!

Go download all the previous episodes as well!

Subscribe to Louis’s YouTube channel for more tips on growing your moving company.

Get free on-demand video training on how to book more moves and learn The 6 Stages of a Moving Company Sales Machine. Go to www.LouisMassaro.com/6stages

Follow Louis on Instagram for daily tips and motivation. www.Instagram.com/LouisMassaro

ABOUT

Louis Massaro is the world’s leading moving business trainer and success coach. He’s the founder and CEO of Moving Mastery, a training, coaching, and education company dedicated to helping moving company owners, managers and employees reach higher levels of success in their business. Through his coaching programs, online training and live seminars he’s helped hundreds of people unlock their full potential by giving them the strategies and systems to take their moving business to the next level.

Louis opened his first moving company at 19 years old with two rental trucks and after overcoming many challenges and struggles, he went on to build a $20 million a year business. His company, Neighbors Moving & Storage had locations nationwide performing local moves, long-distance moves as well as storage. After 16 years of success in the moving business, Louis sold his companies and is dedicated to helping others “Profit in Their Business and Thrive in Their Life”.