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Turning Complaints into Customer Loyalty

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Manage episode 438354742 series 3343948
Konten disediakan oleh Paul Rosenblum. Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh Paul Rosenblum atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang diuraikan di sini https://id.player.fm/legal.

🦉 Send us a text message! But please include your email or a way to get in touch with you. This feature is not two way!

Vacation is supposed to be relaxing, but what if your stay doesn’t live up to your expectations? That’s what happened to our resident Bookkeeper Mensch, Paul Rosenblum, during his recent South Carolina getaway. While most of the trip was great, the accommodations had a few problems. But instead of just complaining, Paul is here to share the surprising outcome and what small business owners can learn from how the management handled the situation.
Episodes mentioned:

Support the show

😄 Send Paul a text message. (add your email if you'd like a reply). https://www.buzzsprout.com/twilio/text_messages/2188873/open_sms
🎧 Podcast Production & Marketing Assistance: Coffeelike Media: https://www.coffeelikemedia.com/
📰 Newsletter: https://paulrosenblum.substack.com/
🌞 YouTube: https://www.youtube.com/@Bookkeepermensch
💸 Website: https://bookkeepermensch.com
🎵 Music: SourceAudio: https://www.sourceaudio.com/
📨 Email: Bookkeepermensch@gmail.com

  continue reading

46 episode

Artwork
iconBagikan
 
Manage episode 438354742 series 3343948
Konten disediakan oleh Paul Rosenblum. Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh Paul Rosenblum atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang diuraikan di sini https://id.player.fm/legal.

🦉 Send us a text message! But please include your email or a way to get in touch with you. This feature is not two way!

Vacation is supposed to be relaxing, but what if your stay doesn’t live up to your expectations? That’s what happened to our resident Bookkeeper Mensch, Paul Rosenblum, during his recent South Carolina getaway. While most of the trip was great, the accommodations had a few problems. But instead of just complaining, Paul is here to share the surprising outcome and what small business owners can learn from how the management handled the situation.
Episodes mentioned:

Support the show

😄 Send Paul a text message. (add your email if you'd like a reply). https://www.buzzsprout.com/twilio/text_messages/2188873/open_sms
🎧 Podcast Production & Marketing Assistance: Coffeelike Media: https://www.coffeelikemedia.com/
📰 Newsletter: https://paulrosenblum.substack.com/
🌞 YouTube: https://www.youtube.com/@Bookkeepermensch
💸 Website: https://bookkeepermensch.com
🎵 Music: SourceAudio: https://www.sourceaudio.com/
📨 Email: Bookkeepermensch@gmail.com

  continue reading

46 episode

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