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YouMatter Session 42 - Improving The Quality Of Our Services Benefits Us As Well As Our Patients with Jo Kitchen

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Konten disediakan oleh Jack Chew. Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh Jack Chew atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang diuraikan di sini https://id.player.fm/legal.

Quality Improvement doesn't need to be anxiety inducing (those notes audits!)

Jo Kitchen, network co-ordinator for Allied Health Professionals Quality Improvement (AHPQI) explains that it simply means finding ways to make things better. When asked "What matters to you?" many therapists responded that knowing they were delivering a quality service, improved their sense of fulfilment and well-being. Jo describes how she has learned to include everyone (service users and those delivering services) in discussions around 'how we got here, what the problems and potential solutions might be' - rather than feeling she has to go it alone and fix everything herself.

  continue reading

276 episode

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iconBagikan
 
Manage episode 433557542 series 2495282
Konten disediakan oleh Jack Chew. Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh Jack Chew atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang diuraikan di sini https://id.player.fm/legal.

Quality Improvement doesn't need to be anxiety inducing (those notes audits!)

Jo Kitchen, network co-ordinator for Allied Health Professionals Quality Improvement (AHPQI) explains that it simply means finding ways to make things better. When asked "What matters to you?" many therapists responded that knowing they were delivering a quality service, improved their sense of fulfilment and well-being. Jo describes how she has learned to include everyone (service users and those delivering services) in discussions around 'how we got here, what the problems and potential solutions might be' - rather than feeling she has to go it alone and fix everything herself.

  continue reading

276 episode

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