Building Trust and Transparency: The Keys to Senior Living Success with Christine Sevier
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In this episode of The RAL Room Assisted Living Podcast, host Charlie Cameron is joined by Christine Sevier, the founder of Creating New Hope Senior Living Advisors, a premier placement and referral agency in the San Francisco Bay Area. Inspired by her personal caregiving journey, Christine has become a trusted expert in helping families navigate the challenges of finding the perfect care home for their loved ones.
As a CEO, Speaker, Consultant, and Mom House Coach, she combines her professional expertise with a deep personal passion for improving the assisted living experience.
Tune in as Christine shares her story of resilience, her approach to transparency and data-driven decision-making, and actionable tips for operators looking to thrive in the residential assisted living industry.
Key Points:
- From Advocate to Entrepreneur: Christine’s transition from mental health counselor to senior living advocate and business owner.
- Personal Inspiration: How caring for her grandmother with Alzheimer’s motivated her to found Creating New Hope Senior Living Advisors.
- Transparency in Placement: Christine emphasizes the value of giving families access to public records and helping them make informed decisions.
- Creating Exceptional Tour Experiences: The importance of building trust and connection through empathetic, personalized tours.
- Leveraging Technology: Christine discusses how tools like fall detection and care monitoring are reshaping the industry and meeting family expectations.
- Starting a Care Home Business: Insights on choosing the right location and understanding the demographics to ensure success.
- Maintaining Full Occupancy: Tips for consistent marketing, networking, and building relationships with placement agents.
- COVID-19 Resilience: Christine shares creative strategies she implemented during the pandemic to keep her business thriving.
- Advice for Aspiring Operators: Christine’s tips on hands-on management, balancing financial goals with compassionate care, and building a sustainable business model.
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12 episode