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How Jamie Shanks is blending Learning and Sales Intelligence at Pipeline Signals
Manage episode 380134454 series 3490469
Konten disediakan oleh EarlyNode and Nikolas Chapoupis. Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh EarlyNode and Nikolas Chapoupis atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang diuraikan di sini https://id.player.fm/legal.
In this episode of The Venture-Scale SaaS Operator, Jamie Shanks talks about Pipeline Signals, a sales intelligence and training company that helps account-based sellers close the pipeline gap by providing real-time insights, training, and a community for sellers. He shares the significance of a customer-centric approach, including monthly business case reviews and feedback-driven product development.
Tune in to learn more about:
~ The versatile blend of software and services offered by Pipeline Signals
~ Maintaining control over your company's destiny and profitability through offshore talent
~ Scaling customer success teams and the economics of serving larger clients
Timestamps:
- (00:00) - Intro
- (00:27) - Pipeline Signals' Purpose
- (01:23) - Target Customers
- (02:15) - Account-Based Selling Process (SPEAR)
- (04:29) - Typical Deal Size for Account-Based Selling
- (05:45) - Founding Story of Pipeline Signals
- (07:39) - Different Product Offerings
- (10:05) - Customer-Centric Approach
- (13:04) - Economics of Managing a Customer Success Team
- (14:28) - Scaling Customer Success Team
- (15:05) - Software Team Structure
- (15:35) - Decision to go Offshore
- (16:39) - Offshore Talent Advice
- (17:51) - Outro
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Follow Jamie Shanks
On LinkedIn: https://www.linkedin.com/in/jamestshanks
Mentioned In The Episode
Pipeline Signals - Signal Intelligence Monitoring Firm
ReactSquad.io - React.js Agency for Startups
EarlyNode
On LinkedIn: https://www.linkedin.com/company/earlynode
On Twitter: https://twitter.com/EarlyNode
On Instagram: https://www.instagram.com/earlynode_crew/
On Facebook: https://web.facebook.com/earlynode
On YouTube: https://www.youtube.com/@earlynode
On TikTok: https://www.tiktok.com/@earlynode
Nikolas Chapoupis
On Twitter: https://twitter.com/nikolas_chap
On LinkedIn: https://de.linkedin.com/in/nikolas-chapoupis
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