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The Peak-End Effect
Manage episode 407480966 series 3562944
Konten disediakan oleh Jackie Zach and ActionCOACH Wi. Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh Jackie Zach and ActionCOACH Wi atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang diuraikan di sini https://id.player.fm/legal.
Peak End Effect is all about the end of a transaction, meeting or phone call. How are you leaving them feeling when they leave your orbit? The period you’re interacting with them are the peaks and valleys. The most important parts of a transaction are the peaks and the ending. Listen as Mike and Jackie discuss more in depth about the Peak End Effect and how to use it to your advantage.
What is the end of the transaction your customer is experiencing? Need some help creating an extraordinary experience? Take advantage of a complimentary business strategy session to discover the opportunities in your business! https://actioncoachwi.com/podcast-ask-a-question-complimentary-session/
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