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What Is the Customer Value Journey®?
Manage episode 342389586 series 3074731
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Two things are certain when it comes to successful marketing:
- You must understand your customer.
- You can't just wing it.
You know this already, but do you have a Customer Value Journey® map?
Put simply, the Customer Value Journey is the step-by-step process that attracts and converts prospects into customers and keeps them coming back. It's an invaluable digital marketing tool that helps marketers improve their conversions and, therefore, their sales and ROI.
(It's also a term coined and trademarked by the smart folks over at DigitalMarketer.)
Don't psshh this because it's powerful stuff.
When you map out this journey, you'll be able to turn cold leads into not just happy customers but raving fans.
Read this article: https://viralsolutions.net/customer-value-journey/
Click HERE to download a Customer Value Journey template, courtesy of DigitalMarketer. And if you need any help, don't hesitate to contact Viral Solutions for a free consultation.
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