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Got your customer journey figured out on your website?
Manage episode 428958636 series 3536815
Konten disediakan oleh Holly Christie (Wordpress Website Simplifier). Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh Holly Christie (Wordpress Website Simplifier) atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang diuraikan di sini https://id.player.fm/legal.
Have you heard the term 'customer journey'?
But you've never been quite sure of what it means?
Every customer you have will be on a specific part of their journey in their business or career. It's your job to meet them at that point and to help them, through your products or services, to get to the next stage of where they're at.
It's not about getting people from A - Z, it's about getting them from A - B (or B - C, or even M - N, depending on where they're at).
In this co-hosted episode with Amy Newlands, we talk about what they journey looks like for both, you and your customers. How to work out the stage you need to meet them at, and how to turn that meeting into successful outcomes for you both.
Ready? Let's get started.
25 episode
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