It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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TECH IN 10: Paul McKenna on Westpac’s branch phones going digital
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Konten disediakan oleh Westpac Wire. Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh Westpac Wire atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang diuraikan di sini https://id.player.fm/legal.
As Westpac takes another step in modernising its branch infrastructure by replacing legacy telephones with a “mobile first” digital solution, Westpac Wire spoke to the bank’s head of workplace technology Paul McKenna for this episode of Tech in 10. #WestpacWire Tech in 10 is a series of 10 minute chats with experts about Westpac's latest tech news, and trends more broadly. For a transcript please go to westpacwire.com.au and search for the story "TECH IN 10: Westpac’s branch phones go digital".
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62 episode
MP3•Beranda episode
Manage episode 398581539 series 2389148
Konten disediakan oleh Westpac Wire. Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh Westpac Wire atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang diuraikan di sini https://id.player.fm/legal.
As Westpac takes another step in modernising its branch infrastructure by replacing legacy telephones with a “mobile first” digital solution, Westpac Wire spoke to the bank’s head of workplace technology Paul McKenna for this episode of Tech in 10. #WestpacWire Tech in 10 is a series of 10 minute chats with experts about Westpac's latest tech news, and trends more broadly. For a transcript please go to westpacwire.com.au and search for the story "TECH IN 10: Westpac’s branch phones go digital".
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62 episode
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