124 - Career Advancement Secrets: Moving Up Within the Same Company - Rebecca Wallace

Women in Customer Success Podcast

Want to know the secrets to climbing the corporate ladder without ever leaving your company? In this episode, we’re talking about the essential skills and strategies you need to master to move up the ladder and secure leadership positions - all while staying with the same company.
My guest, Rebecca Wallace, is the Senior Director of Customer Success & Support at Workiva. She shares her incredible career journey, providing valuable advice on how to grow and succeed within the same organisation. We explore what it takes to build a strong career path and how to smoothly transition into leadership roles.
But that's not all, you'll also learn about:

• Building relationships with managers
• Crucial considerations for moving up in your career
• Rebecca’s secrets for moving up in your career
• People leadership skills

Whether you’re aiming for a management position or eyeing a top leadership role, this episode will enable you to start working on it with confidence. Learn how to handle your career transition, build lasting relationships that support your growth, and make every move count. If this sounds like a good plan, then play this episode to be able to reach the peaks of that career path curve.

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This episode was brought to you by Deployflow.

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About Women in Customer Success Podcast:

Women in Customer Success Podcast is the first women-only podcast for Customer Success professionals, where remarkable ladies of Customer Success connect, inspire and champion each other.

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Host Marija Skobe-Pilley

• Website - https://www.marijaskobepilley.com/
• LinkedIn - https://www.linkedin.com/in/mspilley/
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NEW - Women in Customer Success Courses:

• Thriving as a First-Time People Leader - https://womenincs.co/thriving-as-a-first-time-people-leader
• The Revenue CSM - https://www.marijaskobepilley.com/the-revenue-csm

Chapter

1. Progressing in Customer Success Careers (00:00:00)

2. Navigating Career Progression Strategies (00:11:36)

3. Advancing Careers Through Purpose and Growth (00:19:27)

4. Evolving Careers Through Mentorship and Development (00:26:03)