WFM For A Global And Digital Organization With Trent Ryan From Netflix Working Smarter: Presented By Calabrio podcast

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Konten disediakan oleh Calabrio. Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh Calabrio atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang diuraikan di sini https://id.player.fm/legal.

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WFM for a Global and Digital Organization with Trent Ryan from Netflix

1y ago 32:23

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Konten disediakan oleh Calabrio. Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh Calabrio atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang diuraikan di sini https://id.player.fm/legal.

Trent Ryan from Netflix joins the podcast to discuss how he got into WFM, what processes Netflix does well, and what he has learned over the years as the "key" to a sucessful WFM professional. Fresh off his nomination to SWPP's Workforce Management Professional of the Year, Trent gives great insight into how running the WFM practice for one of the most successful digital companies in the world.

… continue reading

40 episode

#Tech #Business #Calabrio #Business Intelligence #Contact Center #Customer Service #Customer Experience #Workforce Management #Workforce Engagement #Employee Engagement #Quality Management #Analytics

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WFM for a Global and Digital Organization with Trent Ryan from Netflix

Working Smarter: Presented by Calabrio

published 1y ago

Bagikan

MP3•Beranda episode

Konten disediakan oleh Calabrio. Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh Calabrio atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang diuraikan di sini https://id.player.fm/legal.

Trent Ryan from Netflix joins the podcast to discuss how he got into WFM, what processes Netflix does well, and what he has learned over the years as the "key" to a sucessful WFM professional. Fresh off his nomination to SWPP's Workforce Management Professional of the Year, Trent gives great insight into how running the WFM practice for one of the most successful digital companies in the world.

… continue reading

40 episode

#Tech #Business #Calabrio #Business Intelligence #Contact Center #Customer Service #Customer Experience #Workforce Management #Workforce Engagement #Employee Engagement #Quality Management #Analytics

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