What 2024 is Teaching Us About the Human Services Market

Placing You First Insurance Podcast by CRC Group

Summary: Join hosts Amanda Knight and Scott Gordon as they engage with industry specialists Tyler O'Connor, Josh Anderson, and Michelle Earle to dissect the seismic shift from admitted carriers to the thriving Excess and Surplus (E&S) market. You’ll learn precisely why high-severity claims and social inflation are pushing human services organizations toward E&S solutions, especially during a mental health crisis. The conversation doesn’t shy away from the tough topics, particularly the thorny issue of underwriting abuse claims in the wake of reviver statutes. This episode also offers vital insights into how limited excess coverage options can be navigated, emphasizing the crucial role of collaboration between agents and brokers in constructing robust liability programs. Tune in to equip yourself with the knowledge and strategies needed to manage intricate human services market challenges effectively.

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Chapter

1. Evolution of Human Services Insurance (00:00:00)

2. How is the shift to E&S impacting what you see on a daily basis? (00:05:39)

3. Are there any particularly difficult examples that come to mind? (00:07:12)

4. What sort of new risks do emerging therapies present? (00:09:51)

5. Are these risks something that are reflected in claims in this sector? (00:12:44)

6. What are the key things that our retail agent partners need to know? (00:21:22)

7. How would a retail agent reach Michelle to review an account? (00:29:22)

8. Rapid Fire! (00:31:47)